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E-Publications
This page is designed to help all of Cornerstone's clients in their ongoing quest for professional development and self-improvement. Visit often because this is the place that you will:
- Learn what our speakers are talking about
- Find new additions to a series of Cornerstone e-Publications
- Discover valuable links to experts, information, networking opportunities and more
Speaker Articles
Business Ethics
Communication Skills
Current Events
Customer Service
- Dr. Bob's Four Basic Laws of Exceptional Customer Services
- "I Stopped Buying But Forgot To Tell You"
Gender Issues in the Workplace
- Are You Making Yourself Look Less Competent to Your Martian Boss?
- An Introduction to Mars and Venus in the Workplace
- The Importance of Invitations for Venusian Morale
Generational Issues in the Workplace
- Leveraging Generational Diversity
- Why Should I Have to Keep Them Entertained?
- Pay my dues? Why? What are you doing for me?
Management
- Are Employees Ruining Your Business? 4 Simple Steps to Identify & Change Employee Behavior
- Emotional Intelligence: Career Maker & Career Buster
- Change Mastering: Guiding Those Large and Small
- Why Do We Admire Busy?
Networking
Operations
Professional Development
- Rules of Engagement
- Confessions of a Former Hacker
- Tips for Managing Your Boss
- Purge Pressure - 9 Secrets to Beat Stress